What guides the Town as we gather input from the community?

Community engagement is a purposeful process to seek meaningful input that requires a positive working relationship between the Town and everyone that lives, works, plays, studies, invests, and prays here.  The Town wishes to have respectful dialogue between everyone involved and to do so, sets forth the following Engagement Principles and pledges to follow these Principles during ALL engagement opportunities:

  • During engagement opportunities, be mindful of the following:
    • All participants have useful information;
    • Each of us sees things other people may not;
    • People may disagrees with me & still have pure intentions;
    • Differences are opportunities for learning; and,
    • We all could be contributing to any misunderstandings.
  • During engagement events, remember to:
    • State views & ask sincere questions;
    • Share all relevant information;
    • Use specific examples & agree on what important words mean;
    • Explain reasoning & intent;
    • Focus on common interests, not positions;
    • Test assumptions & inferences; and,
    • Discuss undiscussable issues.
  • Build trust through transparency and responsiveness
  • Encourage openness and learning
  • Set clear expectations
  • Plan and prepare carefully
  • Engagement is effectively designed
  • The information provided will be jargon free and understandable.
  • Make it easier for people to take part
  • Coordinate and collaborate
  • People are informed about the impact of their contribution.
  • Inclusiveness - Engagement opportunities are planned to: Involve and include people of different ages, genders, social class, ethnic groups, and geographic locations; and, Involve and include marginalized and seldom-heard groups.
  • The engagement event/opportunity treats participants with respect. Participants feel valued, comfortable, and welcome. The can rely on:
    • A non-confrontational atmosphere in which they can express their views freely;
    • A well-managed process that provides them with confidence in the engagement activity; and,
    • A friendly and informal environment where they feel they can speak openly.
  • Learn from engagement opportunities in order to improve upcoming engagement opportunities